Bintan Island Indonesia

I have just returned from my stay at Club Med Bintan from 26 to 29 August. I am writing to give special compliments to your staff Noor and Boim.
In particular, Noor gave us tremendous support throughout our trip. Beyond showing us around and keeping us company to enjoy the resort environment, she constantly checked in on us to make sure my friend and I were happy and comfortable. Together with Boim, they created such a 'joy'ful, stress‑free getaway for us. We could truly unwind and enjoy every moment without any worries.

Their genuine warmth and thoughtful hospitality made our holiday very memorable. We are really grateful for their excellent service.

We stayed in Club Med Bintan for four nights with our four-year-old daughter. It was one of the most memorable trips we have had as a family in recent years.

A large part of why this visit was so memorable was because of the GOs, all of whom were so dedicated to their work. They work really long hours and really hard, and my family and I have the utmost respect for their work ethic (and talent!). When we departed the resort we felt like we were leaving “home”, which speaks volume to how warm and welcoming the GOs at CM Bintan were. Special shoutout to Rohit, whom really went out of his way to make the stay for me and my family memorable in several ways — a wonderful person, and we truly wish him all the best in his various endeavours. I also want to thank the bar team — Enes (who helped me carry drinks back to my room), as well as Noa, Ruby, and Connie, who always served us drinks with a smile.

The beach, in particular, was amazing, particularly in the late afternoon / evening. The waters were pristine, waves were calm, and the sand was very fine. The time spent at the beach ranked among the highlights of the trip (and the freeflow drinks from the beach / pool bar was the cherry on top!).

The food in the Waterfall Restaurant was also excellent. I had at least three main courses every meal, as well as generous servings of ice cream. The cooks and serving staff were attentive, polite, and communicative, and we felt so pampered and well-taken care of during all our meals. I especially enjoyed speaking to Chef Andri, who was so polite and warm, not to mention that the squid ink risotto he served was truly delicious. I also want to especially thank Chef Asim and Benz, who exemplified service, and made our last meal in CM Bintan especially memorable. All in all, we have nothing but good things to say about the F&B Team at the resort.

This was our first visit to CM Bintan, but it will definitely not be our last. We will be back, and hopefully sooner rather than later!

lovely ambiance and amazing staff. dinner buffet was scrumptious as well. benz was very friendly and made the whole experience very pleasant.

good food and good ambience! Benz is really nice!

This is my second time visiting Bintan, but my first time bringing my child along. Everything here was completely satisfactory, especially the food. For this trip, I also brought along 12 friends who were visiting Club Med for the first time, and everyone was exceptionally pleased with the food at the restaurant, which was fresh every single day. Special thanks to the restaurant manager, Benz, for his hospitality. I had previously met him in Bali and Kabira, and it was a pleasure to see him again here.